Motorcycle Design and Distribution Obligations

Motorcycle insurance updates

We’ve been busy making updates to our motorcycle insurance cover to help make things a little clearer for you.

See what's changed

This table is a guide and lists the main changes to the Motorcycle Insurance Product Disclosure Statement (PDS). The information in the table does not replace or vary our PDS so please read the entire PDS for details of features and benefits and to ensure that this product is right for you.

PDS section	Page #	Update type	Change in the PDS
Important information	4 - 11
Cancelling your policy	4	Benefit	Cancellation fee reduced to $22, with clarity on when this will apply.
What if I have a complaint?	5	Clarification	Updated details regarding our complaints process.
Your duty of disclosure / When answering our questions	6	Clarification	The Duty of Disclosure has been replaced with the duty of an insured “to take reasonable care not to make a misrepresentation when answering our questions”.
Your responsibilities	6 - 7	Clarification	Improved transparency with expanded section on the requirement to maintain a valid email address.
Your responsibilities	7	Clarification	Responsibility to ‘Maintain the motorcycle in a roadworthy condition’ has been changed to ‘Keep the motorcycle and trailer in a good and safe condition’.
What do these words mean?	8 - 11
Earthquake	9	Reduction	Earthquake definition changed, no longer includes landslip.
Roadworthy	10	Clarification	Updated to clarify compliance with the roadworthy requirements of the state in which a motorcycle or motorcycle trailer is being used.
You / your / yours	11	Clarification	Removed reference to "rider, employee/s and household member/s or any person acting for the policyholder, business or for a household member".
Accessories and modifications	11	Clarification	How to include accessories and modifications in the market value or agreed value.
About your cover	11 - 20
Theft	12	Clarification	Examples provided for what "reasonable precautions" are required when the motorcycle is taken for a test ride.
Legal Liability	12	Reduction	Legal Liability includes cover for the rider of the insured motorcycle and substitute motorcycle; cover while driving any uninsured motorcycle has been removed.
Uninsured Third Party	13	Clarification	Clarified information required about a third party.
Riding Gear	14	Benefit	Increased riding gear cover to $1,000.
Temporary Replacement Cover	14	Benefit	Previously Immediate Replacement Motorcycle cover; includes cover for when the motorcycle is given away.
Counselling Services	14	Benefit	Removed 6-month limit to commence counselling.
Funeral Expenses	15	Benefit	New Extra Cover for Comprehensive policies, includes up to $5,000 for funeral expenses as a result of an accident.
Maritime Liability	-	Reduction	No longer available.
Hire Car (optional)	17	Clarification	Confirmation of running costs that are not covered.
Hire Car (optional)	17	Reduction	Extended exclusion to also exclude hire cars used for paid delivery services.
General exclusions	18	Clarification	Exclusion relating to poor or faulty design specifications, material, planning or workmanship, or a defect have been updated to improve transparency.
Claiming	21 - 26
Authorised persons on your claim	21	Clarification	Updated section describing (1) how to add an authorised person and (2) conflict of interest.
How we settle your claim	22 - 24	Clarification	Updated section providing clarity on how we settle claims.
How we settle your claim – New motorcycle replacement	24	Benefit	Removed the 500km limit for when the motorcycle is purchased.
How we settle your claim – New motorcycle replacement	24	Reduction	For demonstrator motorcycles, the 24-month replacement period now applies from when the dealer first registered the motorcycle, rather than when it was first registered by you or a listed rider.
Excess	25	Clarification	Clarification of how and when an excess applies.
Actions of others	26	Benefit	New section describing circumstances where cover may not be limited by the actions of other people.